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There are many ways to get feedback from your guests.
Perhaps the most common is by talking to your guests as they are on your premises. But this type of feedback is not statistically measurable (even though it does sometimes leave you with a warm feeling). Another method is to ask guests to complete a short survey card - which then requires someone to manual enter their responses into some spreadsheet or database in order to analyse all responses.
YOURsurvey works differently by allowing guests to enter their survey responses directly into your very own online database.
You have the option to:
1. Send guests an email after their visit.
2. Provide a link from your website to a survey form
3. Use a handheld PC on your wireless network IN YOUR RESTAURANT to collect data immediately
Once a survey is submitted, you can include the most recently received feedback in your analysis and charts.
Contact TLA now to organise a demonstration of YOURsurvey.
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