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Key Features
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Multiple access levels
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| Minimal initial set up of software required |
| Drive the system from one initial basic customer information screen. All details entered once can be used multiple times as the customer relationship grows |
| Comprehensive search facility unrestricted by specific field requirements |
| Auto e-mail of correspondance, system is virtually paperless |
| Task management for all users |
| Customised reporting formats |
| Operates on Lotus Notes-Domino engine because of its ability to create high value business solutions including workflow, content management and highly flexible security. |
| Entire system viewable via a web browser |
| Automated Marketing tasks |
| Create new menu items, beverage items and special requirements within the quote and function sheet form |
| System is based on the principles of Quality Management |
| Create new menu items, beverage items and special requirements within the quote and function sheet form |
| Single Point of Data Entry |
| Drive the system from one basic customer information form. |
| All details entered once can be used multiple times as the customer relationship grows. |
| Navigate button allows access to related quote form, booking form and function details form. |
| Single form booking sheet allows simple change access regardless of number of rooms booked |
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Sophisticated Bookings Diary
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Sophisticated electronic diary – system can check booking conflicts, display rooms availability by date or rooms unavailable by date
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Easily look up entire client history including quotes, function sheets & invoices
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| Make multiple day bookings and multiple room bookings from a single form |
| Automatic status update based on most recent correspondance |
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Quotes
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Designed for data to be entered with client present
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Quotes can be produced at time of enquiry and immediately emailed, faxed or printed from the form.
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Quotes can be tailored to specific requirements or selected from standard quotes
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Profit projection capabilities on all quotes, with ‘up to the second’ revenue forecasting in all views
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Quotes can be viewed by date, by function room, by market segment, by status and by function type – other views available as requested
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Lost & regretted reporting on all unconverted quotes and function sheets
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Task management for all users
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Event Orders
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Confirmed Quote information automatically merged into function sheet
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Quotes can be viewed by date, by function room, by market segment, by status and by function type – other views available as requested
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Beverage consumption sheets and equipment set up lists
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Easy-to-use invoicing
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Menu Engineering
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Powerful menu database
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Menu construction capabilities
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Menu item availability feature
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| Can choose individual menu items or select from set menu |
| Daily menu planning view |
| Menu engineering capabilities with complete menu item consumption history |
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Marketing
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Comprehensive database of all clients
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Schedule general and targeted mailouts
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Track client personal details including birthdays, hobbies and interests
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Track clients by market segment, organization, geographic region, function type, state or suburb
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Generate mailing lists and mailing labels
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| Fully Hosted - Web based |
| Software will operate using venues existing infrastructure |
| No expensive License Fees or Support Fees |
| Completely secure environment with varying levels of access |
| Allows multiple users to access same information - readers use IE |
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Customer Support
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Comprehensive Online Help Documentation
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Online support
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Online access to knowledge base
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Telephone support
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"Live Helpdesk"
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