tlasoftware.com

YOURMaintenance

Feature List

• Equipment and asset management
• Call Centre Functionality
• Work orders and preventive maintenance
• Scheduling & Labour
• Mobile Pocket PC
• System configuration

Equipment and asset management

• Easy to use 
• Restricted views ensure only relevant data is displayed
• View By location, By asset group, By equipment type  
• Links to external websites for manufacturers and suppliers
• Automatic notification of work orders
• Automatic warnings based on job status 

Call Centre Functionality

• Multiple Property, Mulitple Organisation Capabilities
• Customers, field employees, or tenants can submit maintenance requests and check work status, all over the Internet
• Contact details
• Email address for automatic
• status reports
• Built in Approval Process
• View Requests by status
• Tracking of all status changes

Work orders and preventive maintenance

• Work order summary
• View all work orders and help desk requests
• View Outstanding work quickly and Easily
• View Work order history
• Record Maintenance costs
• View by work type
• Comprehensive Reports  
• Full description of work required
• Default job type, status and priority
• Attach documents required to plan a work order
• Preventive maintenance
• Linked to individual asset for unique PM schedule
• Calendar style scheduling
• PM work orders generated automatically
• Graphical PM schedule in PDF and Microsoft Excel format
• Allocate work orders to internal staff or external contractors
• Set Work orders by priority
• Job status tracking
• Email Notification 
• Attach images to work orders
• Symptom, cause and effect fault codes
• Quick time recording for labour costs
• Work order by type review

Scheduling

•  Scheduling by day
• Calendar style
• Filter available jobs
• Click and allocate jobs to free time slots
• Mobile PDA
• View Jobs devices
• Update work orders in real time

System configuration

• Completely customisable
• New database fields can be added
• Optimise screens for each user
• Web-based management reporting
• Export to Adobe Acrobat and Microsoft Excel
• Unlimited venues, properties, customers, suppliers 

General

• Contract labour
• Multiple contact records
• Email addresses
• Unlimited number of skill sets
• Mobile Solution
• Multiple users
• Receive jobs
• Site and equipment details
• Raise new jobs on Pocket PC
• Full audit trail on status changes
• User-defined codes and ‘look-ups’
• Simple browser interface
• No software required on end-user PCs
• Fully Hosted Solution