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Centralise your Salesforce.
YOURfunction will centralise all your Sales Leads, Prospects and Customer/Client records in one central system, letting you access and organise that Sales information from any PC with internet access.
Stay in touch with your Sales Teams in specific venues or as part of a centralised office by using the system's inbuilt communication tools.
Implementing YOURfunction can increase your Sales revenue by giving your Sales Consultants the tools to maximise conversion ratios.
Benefits to your Central Sales Management
Yourfunction allows you to set up new Sales Offices quickly and easily, and populate them with staff. Individual log-ins, dynamically-generated homepages, and differing levels of access to different parts of the system ensure that sensitive Sales information can only be viewed by authorised users. Head Office can allocate Leads to Sales Offices so that Sales Teams can sell, monitor how each Sales Office, Sales Team and Consultant is performing, and generate reports.
All too often, opportunities for functions are passed over by venues who believe they are unable to accommodate a function size. YOURfunction enables multiple properties to be managed in a central area, so if one venue has no space, potential customers can be guided towards another, sometimes more appropriate, venue.
YOURfunction installations are an investment in the future of your function business. We have a number of customers who have expanded their venue offerings as their business grew, whilst introducing the same sales and management process to each venue. And because a central office manages all venue sales, customers can be guided into their best fit venue. Whilst customer preference sees them requesting one venue, they may not know of your other venues. YOURfunction allows your function co-ordinators the ability to easily switch between venues, while also ensuring that they can send a detailed and fully costed quote to a customer at the time of enquiry.
Benefits to your Sales Administrators
YOURfunction gives your Sales Administrators access to up-to-the-minute sales information from their Sales Teams.
Sales Administrators can see the status of new, in progress and completed sales, and view a Sales History for each client/customer. The whole process is moderated by a series of checks and balances to ensure that the correct procedure is followed every time, minimising errors and maximising efficiency.
Sales Administrators can see the status of new, in progress and completed sales, and view a Sales History for each client/customer. The whole process is moderated by a series of checks and balances to ensure that the correct procedure is followed every time, minimising errors and maximising efficiency.
The introduction of YOURfunction facilitates a reduction in the number of staff required to manage a group of properties, with the need for individual venue sales managers removed. A central office can usually easily manage the sales and management of two or more properties - whilst maximising the sales opportunities that are presented to the group of venues.
Benefits to your Sales Force
The CRM area of YOURfunction lets your Sales Force access and organise all their sales contact information centrally. Powerful search functions give them the ability to list, view and group Contacts. They can interact with their Contacts, schedule and record those interactions, and go through the sales process in the same way every time. This can enable your Sales Consultants to maximise conversion rates and ensures the same high quality service to your clients. Each Sales Consultant only sees the Leads allocated to them, ensuring exclusivity and integrity.
As staff turnover in the hospitality industry is usually high, YOURfunction provides a standard and central application for providing all the information any newcomers need to sell your venue. The YOURfunction setup process provides you with the opportunity to set down all of the standards and processes that you would like your staff to follow in all customer relationships. This includes letter and email layouts and wording, menu and beverage package options, along with the details of options and extras.
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